Support
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Have a question or need assistance? We'd love to hear from you.
support@pincoveapp.comFrequently Asked Questions
How do I add pins to my collection?
You can add pins in three ways: scan the barcode using the Scan tab, search for pins in the Discover tab, or use our AI-powered camera recognition to identify pins instantly.
Is my collection data backed up?
Yes! Your collection is automatically backed up to iCloud. You can access your collection from any iPhone or iPad that's signed into the same iCloud account.
How does the AI pin recognition work?
Simply point your camera at any Disney pin, snap a picture, and our AI will identify it within seconds.
Can I track pin availability at Disney parks?
Absolutely! The Map tab shows real-time availability data for pins at Disney World locations. You can see which stores have your subscribed pins in stock.
Is PinCove free to use?
PinCove is free to download and includes a free tier. Premium features may be available for larger collections in the future.
How do I report a bug or suggest a feature?
Email us at support@pincoveapp.com with your feedback. We actively review all suggestions and bug reports.
Can I use PinCove offline?
Yes! Your collection data is stored locally on your device. You can browse and manage your pins offline, and changes will sync when you reconnect.
What iOS version is required?
PinCove requires iOS 18.0 or later and is available exclusively for iPhone.
Still need help?
If you couldn't find what you're looking for, please don't hesitate to reach out.
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